Legal

Privacy Policy

We respect your privacy. Here's exactly what we collect, why we collect it, and how we protect it.

Effective Date: January 1, 2025  ·  Last Updated: January 1, 2025

1. Who We Are

Bean Solutions Co. ("Bean Solutions," "we," "us," or "our") operates the website at beansolutions.cloud and provides technology services including tech support, web creation, and hosting. This Privacy Policy explains how we handle any personal information you provide when you interact with our website or services.

2. Information We Collect

We collect information only when you voluntarily provide it — for example, when you fill out a contact, quote, or membership form. This may include:

  • Contact information: your name, email address, and phone number.
  • Business information: your company name (optional).
  • Service details: the service you're interested in, budget range, timeline preferences, and any message or description you provide.
  • Membership details: your selected membership plan.

We do not collect payment card numbers or sensitive financial information through our website. Any payment processing is handled through separate, PCI-compliant systems.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiries and deliver the services you requested.
  • Send you a confirmation email acknowledging receipt of your request.
  • Follow up about your project or service engagement.
  • Improve our website and service offerings based on common questions or needs.

We do not use your information for marketing campaigns, automated profiling, or selling ads. We will not send you unsolicited promotional emails.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Within our team: Form submissions are emailed to authorized Bean Solutions team members who need the information to respond to your request.
  • Service providers: We use Hostinger for hosting and email delivery. These providers process data on our behalf and are contractually required to protect it.
  • Legal requirements: If required by law, court order, or governmental authority, we may disclose your information.

5. Data Retention

We retain your information for as long as necessary to fulfill the purpose for which it was collected — typically the duration of our service relationship plus a reasonable period afterward for record-keeping. You may request deletion of your information at any time by contacting us.

6. Cookies and Tracking

Our website does not use advertising trackers, third-party analytics platforms, or fingerprinting scripts. We do not set any persistent tracking cookies. Any session-level functionality is handled server-side and does not persist beyond your visit.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. Our server uses HTTPS (TLS encryption) for all data in transit. Access to submitted form data is limited to authorized personnel only. While no method of transmission over the internet is 100% secure, we are committed to protecting your data to the best of our ability.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your information (subject to any legal retention obligations).
  • Withdraw consent for any future communications from us.

To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: